An amazing dealership where integrity is #1. I walked into Mullinax Ford in Apopka without an introduction. I stepped up to the desk and waited about a 30seconds to talk to the receptionist who was finishing up with a call. A salesman Dennis asked if I needed any assistance. I told him I was considering a Ford and wanted to check out the dealership. I asked if he was a salesman. He said yes, and he could help me out. Another gentleman walked from the back a few feet away from us. Without missing a beat Dennis explained it was the other salesman's turn, and he didn't want to break the rules, but it was up to me. Wes came over and said we all work together so whatever you want to do he was fine with. I told him I follow rules, so I shook Dennis' hand and thanked him, turned to Wes and continued on. I was curious to see how it would workout. I have been to many dealerships in my life. One of the worst is an Orlando dealership I visited a few years ago to purchase a Jeep. I spoke to a salesman that I wasn't ready to buy that day, but I would remember him and be back tomorrow at a set time. The next day I walked into the dealership and didn't see the salesman I had spoken to on the previous day. A couple of new salesmen walked over. I explained I was looking for a certain salesman. They both laughed and explained he had quit. I explained it was too bad, but I really wanted to deal with the other salesman. As I started to talk to the new salesmen, I noticed the gentlemen I had spoken to across the room, so I walked away from those two and made my way across the dealership floor. I introduced myself and explained that I had walked in and asked for him, but his co-workers lied and told me he had quit. He wasn't too happy, but he explained it was pretty cutthroat. I ended up not buying the vehicle and asked my current salesman where the GM's office was. I walked over to the GM's office and explained what had just taken place. I also explained I had planned to buy a vehicle that day, showed the cashier's check but didn't appreciate being lied to. I guess I hurt his feelings, and he asked me "what am I supposed to do". I told him it's an integrity issue never mind and walked out. No wonder Mullinax Ford according to every review, and AI research software program states it's one of the best dealerships in the country. If you want a straight answer with integrity and know you are getting the absolute best deal, look no further than Mullinax Ford in Apopka. Please consider asking for either Dennis, or Wes from the sales team. You can't go wrong either way! Kudos to the GM who runs an amazing dealership and their salespeople.
