Welcome to Mullinax Ford of Central Florida

Andrew is the best, made the whole process great and really seamless, the prices are upfront and great and they really look out for you and not just for making money off you. Would recommend anyone to go here.

I loved coming here. Getting a bad a$$ car and a low payment! Can’t go wrong here. When I’m ready for a new car again I’ll be back for sure.

Brent was solid and made the process easy. I came on a busy Saturday so things went a bit slow just because there was so many people there but it was expected and not a problem. I chose shopping there because there is no "sales tactics" to have me buy all these packages and plans and I was able to assess what I wanted and they gave me a price. If you do not like the sales side of car buying this is worth your time.

Wes Joseph and the team at Mullinax Ford were amazing! Friendly customer service and up front pricing made for a smooth, stress free purchase on a 2026 Maverick.

I Had a Great Experience with Mullinax Ford located in Apopka, FL.They had a newly used F-150 Lariat truck in my favorite color with not only the options I needed but many more. The price was right. I initially wanted a XLT trim level because of my budget, but Mullinax had an incredible deal on this Lariat I couldnt pass up. My Sales person was Nelson Santana, who I found out worked at that location for 18 years. He was amazing to work with. Nelson bent over backwards to help me with a potential trade-in and many other challenges, I highly recommend Mullinax and ask for Nelson.

ONE YEAR LATER — STILL WAITING FOR MULLINAX FORD TO HONOR THEIR WRITTEN COMMITMENT I purchased a Mercedes-Benz S580 from Mullinax Ford in Orlando approximately one year ago. The dealership delivered the vehicle to me, and during delivery, the windshield was cracked. To their credit, my salesperson, Brian Serrage, immediately contacted me, explained what happened, and assured me that Mullinax Ford would take care of it. Most importantly, I was given in writing that they would order an OEM Mercedes-Benz windshield and have their windshield company contact me for the replacement. Fair enough. Accidents happen. What matters is how a business handles them. For the next 5–6 months, I repeatedly followed up because no one contacted me to replace the windshield. I was continually told that the OEM windshield was on backorder and that we were waiting for it to become available. Then, after waiting approximately six months, their windshield installer finally contacted me and scheduled the installation. He arrived at my dealership to replace the windshield — with an aftermarket windshield. I refused the installation because that was NOT what was promised or agreed to. After waiting six months specifically because I was told the OEM windshield was backordered, they showed up with an aftermarket windshield anyway. Since then, I have continued trying to get this resolved. I have been told that the salesperson is waiting on the Used Car Manager, who needs to speak with the General Sales Manager, who apparently needs approval from the General Manager. It has now been approximately ONE YEAR. This isn’t a complicated issue. Mullinax Ford damaged the windshield while delivering a vehicle I purchased from them. They acknowledged what happened. They agreed in writing to replace it with an OEM windshield. A customer should not have to spend a year chasing multiple levels of management to get a dealership to honor something this straightforward. I work in the automotive business myself, which makes this experience even more difficult to understand. If we damaged a customer’s vehicle during delivery and committed in writing to correcting it, I cannot imagine allowing that customer to chase us for an entire year. I’m posting this review because my repeated attempts to resolve this privately have gotten me nowhere. Mullinax Ford: I’m simply asking you to honor the commitment your dealership made in writing and replace the windshield with the OEM windshield that was promised. I’m more than willing to update this review if management finally steps in and resolves the issue. Until then, potential customers deserve to know what my experience has been. JC Kent

Great service. No hidden numbers and very straightforward. They accommodate to your needs and have a lot of options to select from. Our sales guy was Paul and Cesar from finance, they were both great and not pushy like other dealers. Both bilingual ++

Everything about our transaction was wonderful. The whole purchase was done pretty much throughout texting got to the dealership took an hour and a half tops. Everybody was so polite very friendly and the deal was awesome.

Barry Ross helped me out. Very nice gentleman. Patient and helped alot.

Great service by Jaylen and the crew . Will buy there again for sure 👍🏻

The deal itself was excellent and Joshua was good to work with, but unfortunately the closing process turned what should have been a straightforward purchase into a multi-day ordeal. I spent approximately five hours at the dealership and ultimately had to leave without the truck due to an issue with the method of payment for my $30,000 down payment. I then had to arrange a wire transfer and return another day to take delivery. To their credit, the final pickup went very well. Joshua made sure my tonneau cover was removed from my previous truck, helped me set up the Ford app, and has continued following up regarding the BlueCruise, connectivity, and security packages included with my purchase. My frustration is primarily with the payment/closing process, not Joshua. I think this could have been easily avoided. For customers who have already negotiated their deal before arriving, especially when a substantial down payment is involved, I would recommend that Mullinax send a list of accepted payment methods and any applicable requirements or restrictions ahead of the appointment. Had I known beforehand that my intended payment method would not be accepted, I could have arranged the wire in advance and avoided hours at the dealership and an additional trip. The pricing was excellent and the final delivery experience was good, but the amount of time and inconvenience caused by the payment issue significantly affected my overall experience.

Great car dealer staff and sales excellent service wasbery helpful . Joshua ,John and Ceasars were most helpful. .I

Thank you Devon for the purchase of my new Mustang!