Welcome to Mullinax Ford of Central Florida

I can’t say enough good things about Ford Mullinax and especially my service advisor, Kevin. I actually drive about 45 minutes to have my vehicle serviced here, even though there’s a Ford dealership only five minutes from my home. The difference in customer service, professionalism, and overall experience is absolutely worth the drive every single time. This visit really stood out. I arrived late and completely frazzled after a frightening experience with an Uber driver that left me stranded and shaken. Kevin immediately noticed something was wrong and took the time to listen, reassure me, and make sure I was okay. His calm demeanor, kindness, genuine concern, and sense of humor were exactly what I needed in that moment. I never expected that level of compassion during a routine service appointment, but it meant more than I can express. Beyond that, Kevin was knowledgeable, courteous, prompt, personable, and kept me informed throughout the entire process. He made sure everything with my vehicle was taken care of and truly went above and beyond. This is actually my second time having Kevin as my service advisor, and he has been phenomenal both times. The entire team at Ford Mullinax consistently provides exceptional service, and it’s the reason I continue making the 45-minute drive instead of going to the dealership that’s practically in my backyard. Outstanding customer service is becoming harder to find, and Kevin is a perfect example of what it should be. Ford Mullinax is fortunate to have someone who genuinely cares about people, not just their vehicles. Thank you, Kevin, for your professionalism, compassion, and for turning what started as a very stressful day into a positive experience. I highly recommend Ford Mullinax to anyone looking for a dealership that truly values its customers.

Happy with my overall experience.

I recently purchased a vehicle from this Ford dealership and had an outstanding experience—especially working with Brent Osborne. I was coming in from out of town, and everything was handled seamlessly from start to finish. I had a few simple requests on the vehicle (like removing dealership stickers), and Brent took care of everything quickly and without issue. He was extremely responsive, communicated clearly, and made the entire process easy. I own several vehicles and have worked with many dealerships over the years, so I know how frustrating the process can be with unnecessary add-ons and complications. That was absolutely not the case here. This was one of the smoothest and most straightforward dealership experiences I’ve had. Brent Osborne is one of the best sales reps I’ve worked with—highly recommend go ask for him! Thank you, Brent, we love the car!

Chris White is an aweson sale representative. Great customer service.

No hassle purchasing here is true. The lack of dealer fees keeps the pricing competitive and straightforward. My family has bought multiple vehicles here and will probably do so in the future.

Great Dealership with excellent support!

Thank you again Alan for the whole experience with you and the entire team. It was well worth the long drive. Y'all were straight up transparent, zero games, and were super fast during the purchasing process. I will 100% be doing business with you again.

Austin provided outstanding service during the oil change on my Ford Explorer. He was professional, friendly, and took the time to explain everything clearly. The work was completed quickly, and I appreciated his attention to detail and excellent customer service. It’s great to see someone who genuinely cares about doing the job right and making sure the customer leaves satisfied. I highly recommend Austin and will definitely be back for future service. Five stars!

Excellent there’s a guy named Robben works at the front desk. He has so much information and is very very helpful.

The service was good. I do believe that in general the posting of the vehicles is not great. There were some vehicles posted that were actually not ready yet and some vehicles were already sold but not updated in the website. I did at the end get to buy a vehicle but had a not so great time try to find the right one because of the mis information but overall satisfied with what I got.

What a smooth and pleasant experience I had with Brian at Mullinax. This dealership stands apart with clear, honest practices. Brian was a pleasure to work with and helped us select a Mach E that is perfect for our family. The low pressure / high respect vibe at Mullinax was incredible. I see why Brian has worked there for over 18 years! Thank you!!!

Great team

Trudy was amazing to work with, large selection of options.